- Ensure that all necessary ticket related documentation is filed, time tables updated, brochures, sale and promotional material is properly displayed on individual counters providing various options to the customer which will assist in increasing sales. (Reservations and Ticketing Offices only). - Support the Customer Sales & Service Team Leader on closing the end of day sales and banking monies received. Whenever possible create a database of all potential customers and develop a personal relationship with them by giving occasional calls and informing them of new services provided, there by the customer always contacts the Agent for their travel needs.

Customer Service.Call Centre: 1+ year 10 Years schooling or equivalent   Knowledge/Skills: - Excellent interpersonal, telephone and customer service skills   - Ability to work in a busy sales team environment   - PC based skills to operate Windows packages including Microsoft Word/Excel/E-mail   - Knowledge of contact centre and airline industry procedures and methodology   - Standard fares and ticketing courses, Skywards and MARS reservations systems - Fluent in Spanish and English

We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the 'Working Here' section of this site. By viewing the 'Dubai Lifestyle' section in the site you can also consider the benefits of Dubai as a location to live and work in.