Customer sales and service agent

  • Full-Time
  • Dubai, UAE
JOB PURPOSE
To provide the highest level of service in order to sell Emirates products such as air tickets, cargo products and solutions with an aim to improve the customer experience and increase company revenue.
QUALIFICATIONS & EXPERIENCE
Customer Service.Call Centre : 1+ Year 10 Years schooling or equivalent : 10 years schooling or equivalent. Excellent interpersonal, telephone and customer service skills. Ability to work in a busy sales team environment. PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail. Knowledge of contact centre and airline industry procedures and methodology. Standard Fares and ticketing courses, Skywards and MARS reservations systems
SALARY & BENEFITS
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

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