About you
You are a passionate person ready for a bigger scope of responsibility. You are curious to challenge existing ways of working and able to develop new knowledge, skills & behaviors. You create an environment where IKEA’s values are a strong and living reality that adopts the diversity of co-workers and visitors.
What’s more, we believe that you have the following knowledge, capabilities and motivation:
University degree
5 years Retail experience in a management role, IKEA experience is preferred
Strategic planning and analytical skills
Problem solving
Excellent communication
Interpersonal skills
About the role
You are responsible to manage the Market hall department and support the team to provide visitors & customers with a positive shopping experience and a high level of customer satisfaction through the enhancement of the competitive strength of the IKEA product range, the low price perception and reinforcement of the self-choice and self-serve concept. You will ensure achievement of Market hall sales targets and profit levels by fulfilling commercial and service objectives.
Key Specific Accountabilities:
Operational
Develop the annual business plan of the Market hall department and areas of responsibility to successfully meet operational and financial goals.
Contribute to the planning and execution of the store's commercial calendar in co-ordination with the Communication & Interior (Comm-in) Design, Marketing & Range & In-Store Logistics Managers.
Support the business plan and the IKEA store position in a competitive market through evaluation of the product range, sales information, customer’s feedback/ behaviour and market competition. In addition steer performance of the Market hall to maximize sales and optimize long-term profit by placing focus on: (1) The application of an efficient & staffed sales mechanism that enables visitors to purchase through self-choice and self-service, (2) The implementation of sales objectives defined in the Market hall sales budget, (3) The standards for the store operating procedures in the Market hall and self-service areas.
Optimize supply, steer sales and ensure smooth goods/ customer flows through, media and strategically placed products.Financial
Commercial
People Management & Development
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