Director of sales & marketing

• The production of the overall B2B annual revenue plan, budget for the hotels, incorporating an action plan strategies in order to ensure that the objectives of Sales plans are achieved.
• To prepare the Sales plan of the hotels with the coordination of hotel management team.
• To lead the Sales team and provide all guidance to achieve room nights/F&B Target.
• To carry a regular Sales call along with the Sales team and monitor all call activity.
• Make sure revenue target is achieved in line.
• Make a regular sales call to top producing accounts and solicit new accounts.
• Follow competitor’s activity and advice the management accordingly.
• Entertain top producing accounts in the hotel and make sure they are acquainted with the hotel.
• To motivate the Sales team especially during tough time and give proper training.
• Directs all Sales activities of the Sales personnel to ensure that they meet the goals of the Sales plan.
• Plan and priorities Sales activity and customer contact prospect toward achieving agreed business, including managing departmental expenses.
• Reports to the Hotel General Manager and coordinates all methods of maintaining and increasing business volume. This includes the analysis of the changing market trends, advertising, sales promotion, personal selling, B2B publicity, community relations.
• Make sure all outstanding payments are collected from local and international market.
• Participate in major local/ regional/international trade shows and local hotel association meetings to maintain good customer data base and to promote the sales of the hotel.
• Meets with all influential clients and ensures post meeting evaluations are conducted.
• Make sure the hotels rates are updated in major distribution channels and of course to all travel agents and tour operators.
• To keep daily contact with the front office and see the status of hotel occupancy and advice the sales team to take all necessary action.
• Recruit, manage train and motivate direct reporting sales associates according to company procedures, policy and recruitment law.
• Establish and maintain effective employee relations.
• Establish and maintain files on major hotel accounts.
• Manage relevant reporting of management and financial information for the sales department.
• Make sure all corporate companies are provided with a proper rate and updated accordingly.
• Organizes and accompanies site inspection trips to hotels by major clients.
• Disseminate sales related information to other departments as appropriate.
• Maintains a high level of exposure for the hotels locally and internationally and major marketing areas through sales solicitation, telephone contact and written communications.
• Plan and manage internal communication and awareness of corporate direction, mission aims and activities.
• Performs related duties and special projects as assigned.