Food and beverage server

MAIN RESPONSIBILITIES

• Well prepared for a long day contribution and utilize time effectively.
• Contribute to departmental standards and best practices.
• Offer guests of the banquet an enjoyable, expertly served beverage/dining experience for all events.
• Serve and clear food and beverage items in an unobtrusive and professional manner.
• Be familiar with the beverage service including stemware used and appropriates garnishes.
• Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
• Service all needs for private dining room or private function.
• Perform other tasks or projects as assigned by hotel management.
• Ensuring all set up’s and mise en place is set for the next day’s events.
• Handle cash and credit card procedures according to the guidelines of the accounting department.
• Identify potential problems and ask for assistance before breakdown occurs.

COMPETENCIES

• Minimum of at 1-2 years’ experience in a 5 star luxury hotel environment in a similar role.
• Previous background in Banquets Operations, All Day Dining and Bar is preferred.
• Speed and accuracy. (able to manage last minute activities)
• Knowledge of Food and Beverage products, menus and standards of service.
• Fluent in spoken and written English.Additional knowledge of other foreign language is an advantage.
• MS Program (Word, Excel, PowerPoint, Visio).
• Experience working in a multi-cultural environment.
• Organized and well planned.
• Multi skilled.
• Worked in different cultural environment.
• Is able to work in any given shifts.
• Able to work indoor and outdoor.