Greeter

About the Position:

We are currently looking for a professional Greeter for Lexus in Dubai. As a Greeter your main function is to receive walk-in customers at the showroom and address their queries.

Specifically, your responsibilities are as follows:

• Attend to all incoming calls and transfer calls to the concerned staff members.  Take note of any messages for staff members that are not available and pass on the message in a prompt manner
• Facilitating outgoing calls for staff members and keeping track of any personal calls being made to make sure they are charged to the respective individual.
• Deal with customer enquiries such as showroom timings, locations, telephone numbers etc., technical queries and complaints are to be transferred to the designated staff members.
• Assist in various admin related tasks during idle times.

About You:

The ideal candidate for this role should possess a good general level of education with 2 years’ experience in customer services front-end environment, preferably within the Automotive, Retail or Telecom industries. Working knowledge of MS Office applications specifically MS Excel is required. You must also possess excellent and effective communication skills, customer orientation, good interpersonal and rapport building capabilities. Excellent organizational and administrative skills, including an ability to meet deadlines and manage a varied workload in a busy environment is necessary. Female, Arabic speakers are required!

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.