Manager revenue management - operations research

An exciting opportunity has arisen to join Etihad Aviation Group in a commercial function - Revenue Management. If you have an inquisitive mind and will enjoy building industry first Revenue Management solutions, this role provides you with this freedom. The role is part of the Solutions and Innovation team, where you will get the chance to be involved in delivering innovation projects for the Pricing and Revenue Management function. You will have the opportunity to put Operations Research in practice to develop new algorithms as proof of concepts and subsequently implement as solutions after validation in areas such as Pricing, Demand Forecasting and Optimization. You will conduct all phases of the projects (ideation, building the models, converting models into solutions, conducting successful implementation and change management), but also support some of the current systems with analysis and calibration.

JOB RESPONSIBILITIES

• Strategy
  Implement the Function/Department strategy to ensure alignment with Company strategy
• Policies and Procedures
  Follow all relevant policies, processes and procedures and monitor adherence so that work is carried out in a controlled and consistent manner
• Day-to-Day Operations
  Manage the day-to-day operations by providing alerts, guidance and encourage team work to achieve high performance standards
• People Development
  Manage the effective achievement of objectives by setting individual targets, developing and motivating staff in order to maximize performance
• Safety, Quality & Environment
  Follow all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment

SPECIFIC RESPONSIBILITIES

• Construct data models and analytical tools to make optimal commercial decisions to maximize revenue
• Monitor the user actions (pricing decisions, forecast influences, optimization and fare strategies) in the systems and provide feedback to users on their impact.
• Manage and maintain calibration of pricing models, forecasting and optimization parameters in Revenue Management (RM) systems
• Manage user acceptance testing of Pricing and Revenue Management Systems and provide guidance on scope and test scenarios to various stakeholders involved in systems’ upgrades.
• Manage data quality assurance of inputs and outputs of Pricing & RM Systems interacting closely with Market Management, Group Analysts, Flight Analysts and T&I.
• Devise and manage effective KPI metrics to monitor systems’ usage and take necessary steps to improve systems usability.
• Formulate processes and best practices based on industry research for pricing implementation and optimal usage of RM Systems
• Drive innovation in Pricing & RM solutions using design thinking and agile framework.
• Apply Operations Research in practice and work towards building proof of concepts of new ideas to generate incremental revenues.

EDUCATION & EXPERIENCE

• Minimum bachelor degree in  statistics,  information systems, data science, mathematics or engineering
• Minimum of 3 years operations research experience building algorithms for data modeling in a commercial environment
• Proficient experience using programming languages to created forecasting models - must have work experience using Python, R etc.