National_ service admin

KEY ACCOUNTABILITIES: Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators. NB-Focus on outcomes not tasks

DESCRIPTION OF THE ACCOUNTABILITY:

• Mechanical & Electrical repairs, troubleshoot and diagnosing on buses
• Diagnose faults and recommend effective solutions, doing it right the first time
• While attending jobs both in the workshop and the field also proactively identify potential problem cause
• Using tools and adopting best practices as mentioned in service manuals so as to improve the productivity and efficiency
• Read, understand and implement instructions in workshop manuals. Use Service checklist where applicable and available.

JOB CONTEXT: DEFINE ORGANIZATIONAL POLICY AND OTHER FACTORS THAT HAVE A CRITICAL IMPACT ON THE JOB

• Stringent requirement from customers for vehicle/bus uptime – possibility of penalties in case of delay in repairs of buses under contract
• Extending 24X7 service support to customers
• Emergency support in case of breakdowns 

QUALIFICATIONS, EXPERIENCE & SKILLS:

Minimum Qualifications and Knowledge:

• Basic / Technical Education and or Apprenticeship.
• Trade Certificate / Diploma in Mechanical / Automobile Eng.
• Must show proven technical expertise in independently servicing, repairs and component overhauls

Minimum Experience:

• At least 2 to 3 years of experience on buses
• UAE driving License is an advantage

Job-Specific Skills:

• Good communicator in English; Arabic an advantage

Behavioral Competencies :

• Effective Communicator
• Interpersonal Skills