To plan, manage and evaluate a strategic framework for the provision of an efficient, cost effective and high quality Dental service to all eligible patients in accordance with business needs, regulatory requirements and best practice. Job Outline - Develop, define and implement a strategic framework for Dental services which supports the overall corporate strategy for medical services. Ensure this is appropriately communicated within the department to enable the delivery of a high quality and contemporary service. - Recruit, lead, manage and develop a team of Dental professionals including defining and communicating expected standards, conducting regular performance reviews, maintaining alignment and integration with other departments across the service and ensuring efficient allocation of resources and / or distribution of work within the team. Provide professional advice, mentoring and guidance, lead decision making, arbitration and conflict management for complex cases. - Lead role in clinical governance including overseeing the development, review and implementation of clinical protocols and guidelines in accordance with evidence based practice and ensure compliance with relevant professional and regulatory standards. Ensure corporate governance through compliance with relevant Company and regulatory standards through the active management and monitoring of regulations, policies, procedures and protocols. This includes a professional oversight role as to the effective management and operations of the Pharmacy, Laboratory and Nursing functions from a corporate / clinical governance perspective in relation to dental care. - Ensure systems and processes are in place to identify, manage and mitigate risks as relevant to the provision of Dental care. - Prepare and manage budgetary requirements for Dental services, analysing short and long term requirements to prepare budget submissions and integrating all requests for manpower and capital expenditure from related operational areas. Liaise internally with Procurement in the sourcing, supply and maintenance of dental equipment and consumables, negotiate with external suppliers where necessary, both locally and internationally, to ensure quality and cost effectiveness is maintained. - Drive the provision of a cost effective and competitive service, benchmarking against the community to ensure financial value and viability and overall service quality, whilst maintaining accreditation of the service. - Initiate strategies for continuous improvements, particularly in relation to service quality, standards of care and patient satisfaction. Ensure effective management of complaints and oversee timely responses to patient feedback or suggestions. - Act as a senior liaison with various government and regulatory authorities, both within the UAE and internationally, on issues relating to the provision and required accreditation of Dental services including the Dubai Health Authority. Ensure all relevant changes are evaluated in terms of their nature and potential impact on service provision and implemented appropriately. - Liaise with external care providers with regards to the provision of secondary and tertiary care. This includes researching and evaluating expertise available within the community, following up on referrals, facilitating and overseeing investigations into complaints and liaising with the Medical Benefits Administration team to negotiate and recommend billing arrangements. - Develop and maintain effective working relationships with key internal stakeholders and customers with regards to the provision of Dental care and management of Dental clinic facilities, including Service Delivery, Flight Operations, Medical Benefits Administration, Employee Assistance Programme, Group Psychology, Flight / Group Safety and Facilities.

Qualifications: - Degree or Honours (12+3 or equivalent)  Experience: - Medical/Safety - 12+ Years Knowledge/Skills:  - BDS, DMD, BChD or similar medical degree from a recognised European, Australasian, North American or equivalent university dental school. - 12+ years post graduate experience in general dental practice, including at a leadership level, preferably within the aviation industry or a large, international corporate. - Fellowship or membership of one of the Royal Colleges of Surgeons or equivalent. - Dental registration in a European, Middle Eastern; North American, Australasian or equivalent country. - Qualifications acceptable to the Dubai Health Authority for registration and licensing. - Post graduate qualification preferred. - MBA or equivalent management degree would be advantageous. - Clinic management and leadership experience preferred.